Privacy Policy

PT Pippeline Technologies Indonesia, (“Pippeline”, “we,” “us,” or “our”) operates the website pippeline.com (the “Website”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. By using the Website, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

Personal Data
We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to email address, first name and last name, phone number, address, state, province, zip/postal code, city, cookies and usage data.

If at any time you choose to participate in any activities which may include, but are not limited to surveys, questionnaires, inquiry forms, and job applications, the personal information you have submitted will also be collected. Personal Data collected may be used for the following activities:

• Maintaining and improving the security of our systems
• Analyzing and improving the Website including its performance and visitor experience
• Notifying you of changes to our Website,  services or company
• Responding to inquiries
• Establishing work orders and service agreements
• Improving the quality of our customer service
• Billing and invoicing purposes
• Adhering to legal requirements

Usage Data
We may collect information on how the Website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Cookies Data
Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

We use cookies and similar tracking technologies to collect certain data about the activity on the Website. This includes information about your device, internet usage, cookie identifiers, location, and other details about your activity on the website.

 
The reasons we use cookies include the following:
 

• Personalization which includes remembering user preferences, login details and browsing behavior. 
• Performance improvements of the Website and all our properties.

2. Disclosure of Data

PT Pippeline Technologies Indonesia will not sell your Personal Data to any other third party for their own use unless: (i) we disclose this to you at the time your personal information is collected; and (ii) we obtain your explicit and prior consent. We may disclose your Personal Data to third parties for the following reasons: 

• To comply with legal obligation which includes search warrants, subpoenas, court orders or upon request of government authorities.
• To protect and defend the rights or property of PT Pippeline Technologies Indonesia
• To prevent or investigate possible wrongdoing in connection with the Website.
• To protect the personal safety of users of the Website and our services  

3. Security of Data

The security of your data is important to us and appropriate technical and administrative measures to protect your Personal Data from theft, misuse or alteration have been implemented. We also regularly review all security protocols to consider appropriate new technology and methods.  Please remember though that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

4. Data Retention

Personal data will be retained for as long as needed to fulfill the purposes we have outlined above unless we are required to do differently by applicable law.  These purposes include needing to provide you with the products or services you have requested that interact with you; maintaining our business relationship with you; improving our business over time; ensuring the ongoing legality, safety and security of our Website, services and relationships; or otherwise in accordance with our internal standard retention procedures.  Once you have terminated your relationship with us, we may retain your Personal Data in our systems and records in order to ensure compliance of surviving provisions in terminated contracts, or for other legitimate business purposes, such as to enable easier future user onboarding, and demonstrating our business practices and contractual obligations.

5. Third Party Sources

Third Party websites and services:

The Website may include links to third party websites, in which we have no responsibility or liability for, and have no control over their data collection, data use and data disclosure practices. Our privacy policy does not apply to the Personal Data collected through those websites or resources. Please read the privacy policy and terms of use for each third party website.   Our Website may also allow you to connect with third party services, such as Google, Amazon, and Microsoft (“Third Party Services”), to allow you to register yourself as a Website login user (“Third Party Functions”). These Third Party Functions may access, collect, and integrate with your Third Party Services accounts and information, which include your IP address, identifying which page you are visiting on our Website, or the setting of a cookie. Using these Third Party Functions, you may be sharing certain Third Party Services profile elements with us, including your name, birthday (month/day), contacts, email address, and photos. This sharing is subject to each Third Party Services’ own privacy policy and terms of use. We do not have authority nor control those Third Party Services or your profiles on those services, nor do we modify your privacy settings on those Third Party Services or establish rules about how your Personal Data on those services will be used. Please read the privacy policy and review the privacy settings in your Third Party Services account to manage the data that is shared with us through your account.  

Social Media:

Our Website may allow you to connect or interact with social media services, such as Linkedin, Facebook, Instagram and Twitter (“Social Networks”), and widgets such as the “Share” button or interactive mini-programs, or which link from Social Networks to our Website (“Social Functions”). These Social Functions may access, collect, and integrate with your Social Network accounts and information, which include your IP address, identifying which page you are visiting on our Website, or the setting of a cookie. Social Functions may also be used to register you as a Website login user. Using these Social Functions, you may be sharing certain Social Network profile elements with us, including your name, birthday (month/day), comments, contacts, email address, and photos. This sharing is subject to each Social Network’s own privacy policy and terms of use. We do not have authority nor control those Social Networks or your profiles on those services, nor do we modify your privacy settings on those services or establish rules about how your Personal Data on those services will be used. Please read the privacy policy and review the privacy settings in your Social Network account to manage the data that is shared with us through your account.

5. Child Privacy

Children under the age of 16 are not permitted to submit Personal Data on the website. Any Personal Data that has been submitted and collected by us, has been done without our consent or knowledge. If at any time it comes to our knowledge that the Personal Data of someone under the age of 16 has been submitted, we will immediately delete all Personal Data collected for that individual.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.  

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: it@pippeline.com
• By visiting this page on our website: pippeline.com/contact-us